Buzzline Contact Centre
Introducing buzzline, the revolutionary new Contact Centre that offers you the most comprehensive outsourced contact centre services from as little as R1.40 per minute – The MOST COMPETITIVE "pay-per-minute" billing service in the country! And with no prejudice about the length of your assignment, YOU determine how long you make use of our services and, in turn, how much money you spend. You only pay for what you use – No more, no less! Check out our wide range of services below: - Full Correspondence (printed & electronic) - Manage staff/customer/channel incentive and recognition programmes - Customer service & support - Data entry & storage - Employee info management - Help desk - Research services - Sales & telemarketing (inbound & outbound) - Transaction processing - Website engineering, design, development & maintenance PLUS! Most importantly... To know exactly how your business is doing with regards to assignments handled by buzzline, we provide you with complete reports on contact centre activity. This includes a thorough analysis on: - Volumes & productivity - Improvements needed on processes and communication - Reasons for any customer dissatisfaction - Common problems that are being faced by your customers - What needs to be done to achieve 100% customer satisfaction
Listing Details
- 0860289289
- 0867202450
- 2367
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