The Rule of 1% is simply defined as adding to your customer service one percent at a time. Before you can do this you must have your consistency perfected or it will never work. This one percent may seem small, but if you approach the vision for your company with...

What most people in business don’t realise is that you can try to drive the staff or push the staff but cannot do that if his goals of your staff are misaligned with your corporate/company goal. Without understanding the habits and behaviours, and what drives your employees and yourself it will...

Why is cash flow so important? Cash flow is the lifeblood of any business. Cash is absolutely critical in the growth and well being of a business. Business owners must plan and prepare for all future events and market changes. The most important aspect of planning is effective cash flow management....